HIPAA Compliance
Fully HIPAA Compliant
MindHealthFlow AI is designed from the ground up to meet and exceed HIPAA requirements for protecting electronic Protected Health Information (ePHI).
Last Updated: 1/17/2026
Our Commitment to HIPAA
As a Business Associate under HIPAA, MindHealthFlow AI takes the protection of your patients' health information seriously. We implement comprehensive administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of all ePHI.
HIPAA Safeguards We Implement
Technical Safeguards
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- Multi-factor authentication (MFA)
- Automatic session timeouts
- Role-based access controls
Administrative Safeguards
- Designated Privacy Officer
- Annual HIPAA training for all staff
- Documented policies and procedures
- Regular risk assessments
- Incident response procedures
Physical Safeguards
- SOC 2 Type II certified data centers
- 24/7 physical security monitoring
- Biometric access controls
- Environmental controls
- Secure media disposal
Organizational Policies
- Business Associate Agreements
- Subcontractor compliance requirements
- Employee background checks
- Confidentiality agreements
- Workforce sanctions policy
Business Associate Agreement (BAA)
BAA Included with All Plans
Every MindHealthFlow subscription includes a signed Business Associate Agreement at no additional cost. Our BAA covers:
- Permitted uses and disclosures of PHI
- Safeguard requirements and obligations
- Breach notification procedures
- Subcontractor compliance requirements
- Termination and data return procedures
AI Processing and PHI
Your Data is Never Used for AI Training
We want to be absolutely clear: your patients' Protected Health Information is NEVER used to train our AI models. All AI processing is performed in isolated, HIPAA-compliant environments with strict data handling procedures.
- AI processing occurs in memory only - no persistent storage of raw data
- All AI service providers have signed BAAs with us
- Processing logs are encrypted and automatically purged after 90 days
- You maintain full ownership and control of all your data
Audit Logging and Monitoring
We maintain comprehensive audit logs of all system activity as required by HIPAA:
- User login and logout events
- Access to patient records
- Creation, modification, and deletion of PHI
- Export and download activities
- Administrative configuration changes
- Failed access attempts
Audit logs are retained for a minimum of 6 years and are available for your review upon request.
Breach Notification
Our Breach Response Commitment
In the unlikely event of a security breach involving PHI, we will:
- Notify you within 24 hours of discovery
- Conduct a thorough investigation
- Provide detailed breach reports
- Assist with required notifications to affected individuals
- Report to HHS as required by law
- Implement corrective measures
Certifications and Attestations
HIPAA
Fully Compliant
SOC 2 Type II
Certified
BAA
Included Free
Questions About HIPAA Compliance?
Our compliance team is here to answer any questions about our HIPAA practices or to provide additional documentation for your records.
Email: compliance@mindhealthflow.ai
Phone: +1 (407) 569-8713