Security Policy
Effective Date: 1/17/2026
Last Updated: 1/17/2026
Enterprise-Grade Security
MindHealthFlow AI implements comprehensive security measures designed to protect sensitive healthcare data. Our security program exceeds industry standards and is regularly audited by independent third parties.
Security Pillars
Data Encryption
Military-grade encryption protects your data at rest and in transit.
- ✓AES-256 encryption for all stored data
- ✓TLS 1.3 for all network communications
- ✓End-to-end encryption for client communications
- ✓Encrypted database backups with separate key management
Access Control
Strict access controls ensure only authorized personnel can access data.
- ✓Role-based access control (RBAC)
- ✓Multi-factor authentication (MFA) required
- ✓Single Sign-On (SSO) support
- ✓Session timeout and automatic logout
Infrastructure Security
Enterprise-grade infrastructure with multiple layers of protection.
- ✓SOC 2 Type II certified data centers
- ✓Geographic redundancy across multiple regions
- ✓DDoS protection and mitigation
- ✓Web Application Firewall (WAF)
Monitoring & Detection
24/7 monitoring and real-time threat detection.
- ✓Security Information and Event Management (SIEM)
- ✓Intrusion detection and prevention systems
- ✓Real-time anomaly detection
- ✓Automated threat response
Vulnerability Management
Continuous Security Testing
- Weekly automated vulnerability scans
- Quarterly penetration testing by third-party security firms
- Annual comprehensive security audits
- Continuous dependency monitoring and updates
- Bug bounty program for responsible disclosure
Patch Management
- Critical vulnerabilities: Patched within 24 hours
- High severity: Patched within 7 days
- Medium severity: Patched within 30 days
- Low severity: Patched within 90 days
Incident Response
24/7 Security Operations Center
Our dedicated security team monitors for threats around the clock and responds immediately to any security incidents.
Incident Response Phases
- Detection: Automated systems identify potential threats
- Containment: Immediate isolation to prevent spread
- Eradication: Remove threat and patch vulnerabilities
- Recovery: Restore systems to normal operation
- Lessons Learned: Post-incident review and improvements
Employee Security
- Background checks for all employees with data access
- Mandatory security awareness training (quarterly)
- Phishing simulation exercises
- Principle of least privilege access
- Immediate access revocation upon termination
- Confidentiality and non-disclosure agreements
Physical Security
- Data centers with 24/7 security personnel
- Biometric access controls
- Video surveillance with 90-day retention
- Environmental controls (fire suppression, climate control)
- Secure media destruction procedures
Compliance & Certifications
HIPAA
CompliantFull compliance with the Health Insurance Portability and Accountability Act
SOC 2 Type II
CertifiedIndependently audited security controls and processes
GDPR
CompliantGeneral Data Protection Regulation compliance for EU data subjects
CCPA
CompliantCalifornia Consumer Privacy Act compliance
Business Continuity & Disaster Recovery
99.99% Uptime SLA
Our infrastructure is designed for high availability with automatic failover and geographic redundancy.
- RTO (Recovery Time Objective): Less than 4 hours
- RPO (Recovery Point Objective): Less than 1 hour
- Automated backups every 15 minutes
- Cross-region data replication
- Annual disaster recovery testing
Third-Party Security
We carefully vet all third-party vendors and require them to meet our security standards:
- Security questionnaire and assessment before onboarding
- SOC 2 or equivalent certification required
- Business Associate Agreements for any PHI access
- Annual security reviews of all vendors
- Contractual security requirements and SLAs
Reporting Security Issues
Security Team Contact
Email: security@mindhealthflow.ai
PGP Key: Available at security.mindhealthflow.ai/pgp
Bug Bounty: bugbounty.mindhealthflow.ai
Responsible Disclosure
We appreciate security researchers who help us keep our platform safe. Please report vulnerabilities responsibly and give us reasonable time to address issues before public disclosure.
Policy Updates
This security policy is reviewed quarterly and updated as needed to address new threats and technologies. Material changes will be communicated to all users.